Shipping & Handling

The Chainary Inc. is happy to make every effort to accommodate your shipping requests. Currently our company can only accommodate free ground shipping on order of 1000 or more; adult signature will be required upon receipt. All items are insured up to the point of acceptance by the recipient. The package will be considered accepted when any person receiving the package at the designated address signs for it from the delivering carrier. Please note that we do not ship to PO Boxes.

The cost of returning any item will be incurred by the customer. For additional information about returns, including procedures, please refer to our Return Policy.

At Valliani Jewelers, we strive to provide you with exceptional service for a seamless shopping experience.

Shipping Methods and Costs

We offer multiple shipping options to meet your needs:

  • Standard Shipping:
    • Delivery Time: 5-7 business days.
  • Expedited Shipping:
    • Delivery Time: 2-3 business days.
    • Shipping charges applied according to the product value & delivery location. 

Order Processing

Orders are processed Monday through Friday. Orders placed after 4 PM on Friday, or on weekends and holidays, will be processed on the next business day.

Shipping Confirmation

Once your order is shipped, you will receive a confirmation email with tracking details, allowing you to monitor your package until it arrives.

Signature Requirement

To ensure secure delivery, all orders require a customer signature upon receipt. 

Shipping Restrictions

We ship only to street addresses and cannot deliver to P.O. Boxes or APO/FPO addresses. Please provide a valid street address to avoid any delays.

International Shipping

Currently, Valliani Jewelers ships exclusively within the United States. We are working to expand our shipping services to international destinations soon.

Handling Time

Handling time refers to the preparation period for shipment. Orders are typically processed within 1-5 business days, provided items are in stock and payment verification is complete.

Delivery Issues

If you experience delivery issues, such as delays or lost packages, please contact our customer service team immediately. We will coordinate with the carrier to resolve the matter promptly. For concerns regarding product discrepancies, such as size or other expectations, we offer adjustments based on the specific circumstances.

Contact Information

For questions or concerns regarding shipping and handling, please reach out to us:

  • Email: orders@vallianijewelers.com
  • Phone: 1-844-OVANI-104
  • Address: 302 Great Mall Drive, Milpitas, CA 95035, USA

Thank you for choosing Valliani Jewelers. We value your business and are dedicated to providing you with exceptional service.